Refund Policy

Return Policy & More Information 

​

• RETURNS ALLOWED WITHIN 30 DAYS OF PURCHASE

• ITEMS MUST BE RETURNED IN UNOPENED, UNBURNED, NEW CONDITION

• BURNED CANDLES ARE INELIGIBLE FOR A RETURN

• JADE'S COZY SPOT IS NOT RESPONSIBLE FOR RETURN SHIPPING COST

• WE SUGGEST RETURNING VIA TRACKABLE COMMON CARRIER SERVICE PACKAGED APPROPRIATELY & SAFELY TO AVOID DAMAGES

• RETURNS RECEIVED DAMAGED DUE TO CUSTOMERS IMPROPER PACKAGING WILL NOT BE ELIGIBLE FOR REFUND

• RETURNS THAT ADHERE TO OUR RETURN POLICY WILL BE REFUNDED THE FULL PURCHASE PRICE MINUS ORIGINAL SHIPPING COST

​

EMAIL: jadescozyspot@gmail.com FOR A RETURN AUTHORIZATION